Terms of Use & Privacy Policy
By using this website, you agree to abide by all the terms and conditions set forward including compliance with any applicable state and local laws and regulations. If for any reason you do not agree to these terms, you are required to discontinue use of this site for any reason. The materials contained in this website are protected by copyright and trade mark law and may not be violated
Privacy Policy
The privacy of our customers is of the highest priority at DENNY CYCLES LLC. When you use our online shopping center, you can be sure that your personal information will be safe and secure. We may update our privacy policy periodically, so please check back often for further updates.
Ordering Process and Data Gathering Please be certain that any credit card information entered for purchase of our products is secured by industry-standard encryption technology. We do not sell personal information to outside third parties, nor is your personal data collected for any marketing or target campaigning.
Terms of Use
- Disclaimer Liability- DENNY CYCLES, LLC and all components thereof are diligent about assuring that all information on this site is accurate and thorough, however all information presented should be taken "as is" without any implied warranties. In no event shall DENNY CYCLES, LLC or its components be held responsible or liable for any damages of any kind resulting from any use of this web site or its products. All users of this site including all purchases do so at their own risk. Any errors or omissions in conjunction with this site or regard to its products is not deemed on purpose and DENNY CYCLES LLC will not be held responsible. These terms and conditions may change without notice.
- Trademark Notice - Everything in this site is the property of DENNY CYCLES, LLC and may not be duplicated or used without written consent of said owners.
- DENNY CYCLES, LLC reserves the right to cancel any order at their discretion.
- Bulk purchases are prohibited. Items are limited to one per customer. Bulk orders may be cancelled without notice. If you wish to purchase in bulk from us, please contact us first.
Return Policy
You may return most new, unopened items within 30 days of delivery for a refund. A 20% restocking fee applies to all returns. Shipping is not refundable. The buyer is responsible for all shipping cost. If the item was shipped with "free shipping", the actual shipping cost will be deducted from the return amount. If the item is used or damaged a restocking fee of 50% may apply.
We do not offer returns or exchanges on inner tubes or electrical parts.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Used Parts
All used parts are sold with no returns.
Electrical Parts
All electrical parts are sold with no returns.
Inner Tubes
All tubes parts are sold with no returns.
Rally Sponsorships
All donations sent to the event are to be raffled off at the event. Gift certificates and parts can not be won by the host or those directly involved in the rally. In the event the rally is cancelled, please return any parts / gift certificates donated. Merch can be kept and distributed amongst your club.
Shipping
Orders received by 2PM EST (Monday - Friday) usually ship same day. Same day shipping means that the item will leave our facility on the same day you order. The estimated delivery date of the item with depend on the shipping method you select during checkout. Check out shipping page for current cutoff times for various carriers.
The shipping time estimates are in business days (Monday - Friday) and do not count the day it ships. If you order after our shipping cutoff, it will add a day as it can not ship until the following day.
Example 1: If you order something on Monday at 10 AM EST with 2 day shipping you will receive the order Wednesday. It will ship out on Monday. Tuesday will be day 1 and Wednesday will be day 2.
Example 2: If you order something on Monday at 6 PM EST with 2 day shipping you will receive the order on Thursday. It will ship out on Tuesday. Wednesday will be day 1 and Thursday will be day 2.
Example 3: If you order something on Friday at 10 AM EST with 2 day shipping you will receive the order on Tuesday. It will ship out on Friday. Monday will be day 1 and Tuesday will be day 2.
*USPS, UPS, and FedEx have all suspended delivery guarantees. Transit times are strictly estimates and are not guaranteed. Shipping will not be refund for late deliveries*
We reserve the right to switch shipping carriers without notice.