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Shipping & Returns

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Returns Policy

You may return most new, unopened items within 30 days of delivery for a refund. A 20% restocking fee applies to all returns. Shipping is not refundable. The buyer is responsible for all shipping cost. If the item was shipped with "free shipping", the actual shipping cost will be deducted from the return amount. If the item is used or damaged a restocking fee of 50% may apply.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping

Orders received by 2PM EST (Monday - Friday) usually ship same day. Same day shipping means that the item will leave our facility on the same day you order. The estimated delivery date of the item with depend on the shipping method you select during checkout. Check out shipping page for current cutoff times for various carriers. 

The shipping time estimates are in business days (Monday - Friday) and do not count the day it ships. If you order after our shipping cutoff, it will add a day as it can not ship until the following day. 

Example 1: If you order something on Monday at 10 AM EST with 2 day shipping you will receive the order Wednesday. It will ship out on Monday. Tuesday will be day 1 and Wednesday will be day 2. 

Example 2: If you order something on Monday at 6 PM EST with 2 day shipping you will receive the order on Thursday. It will ship out on Tuesday. Wednesday will be day 1 and Thursday will be day 2. 

Example 3: If you order something on Friday at 10 AM EST with 2 day shipping you will receive the order on Tuesday. It will ship out on Friday. Monday will be day 1 and Tuesday will be day 2.

At checkout, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We reserve the right to switch shipping carriers without notice. 

 

Current cutoff times for sale day shipping:

USPS 2PM EST

UPS 12PM Noon EST

FedEx 10AM EST

 

Below you can find transit maps with estimated deliver days to your location. 

USPS Priority Mail Transit Map

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FedEx Ground Transit Map

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UPS Ground  Transit Map

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